“I’m sorry,” she said calmly. “It’s not our policy to do that unless the person who made the reservations requests it or unless both parties agree.”
And the person who made the reservations wasn’t named Lisa.
“Who made them?” Lisa asked.
“I’m sorry, I’m not at liberty to say. If you’d like to call someone in your company, that’s fine, but I need to get the line moving for everyone else.”
“Oh, good Lord, Lisa.” A guy walked forward. “Can you check to see if I’ve got an ocean view? Robert Richmond. If I do, you can give it to her just so we can stop having our company look bad.”
Natalie had her fingers crossed Robert had a room to switch so that everyone could just move on. “Why, yes, you do.”
“I’ll take his room,” Lisa said, her chin in the air, nudging her coworker out of the way.
“Give it to her,” Robert said. “We’re all used to her attitude.”
She turned to Kathleen. “You can take care of this with a note of my approval.”
“Thanks,” Kathleen said, her employee visibly relieved.
The lines were moving faster now. There were three people working the desk, then another who was directing guests and taking calls that came down.
She moved out from behind the counter and toward the hall to her office. The minute she was at her desk, curiosity got the best of her and she put in Arik’s name.
Her jaw hit the floor when she saw he was here for a month! No one stayed for a month.
First, the cost of that alone, even in the off-season.
Second of all, there were other hotels on the island just as nice with amenities that would serve the same purpose if he was here for work.
She wondered what he did and searched his name online.
Not much came up on the first page and she didn’t have time to look further.
She scratched her head. What was it she was supposed to be doing when she ran into him?
Oh crap.
She jumped up and went back to the elevators, then hit the button for the executive floor. She had a meeting with Hunter.
Once she got in the elevator, she hit the button for the top floor. If she were alone, she would swipe her badge to send her right up to the floor that guests couldn’t access. But she wasn’t so had to wait until they got off.
That was one of the slowest elevator rides in her life. Or maybe it was because she was late and you should never keep the boss waiting.
“He’s in his office,” Lori said to her.
Natalie cringed and walked faster. “Thanks.” She popped her head in. “Sorry I’m late. I got called to the front desk.”
“Not a problem,” Hunter Bond said. He was a laid back boss most times, but that didn’t mean she wouldn’t feel bad that she kept him waiting. Family or not. “Everything okay?”
“It is now. Just a guest not happy with the room she got her company reserved for the convention. Another employee switched with her.”
Hunter snorted. “It always happens.”
“I know. But nothing I haven’t handled before. What was it you wanted to see me about?”
“Grace got a request for Saturday with the convention. They want one-bite samplings added before dinner is served. She can take care of the food.”
“And you need me to work out the details with the organizers.”
